Our Process
Solar is a big decision. Here's exactly what ours looks like.
Most of the worry around solar isn't really about the technology — it's not knowing what happens next, or who to trust with the answer. Here's exactly what happens at each stage, in plain terms, so there are no surprises along the way.
We start with a conversation about your property, your electricity use and what you want your system to achieve. If a site assessment is the right next step, we arrange a visit at a time that suits you. We'll look at your roof, how your electricity is currently wired and how you actually use power day to day. This gives us what we need to recommend a system that makes sense for your property.
Your proposal is built around what we actually found at your home — your roof, how much power you use, and what you're trying to achieve — not a one-size-fits-all package. If staying connected to the grid makes more sense for you than going fully independent, or if you genuinely don't need as many panels as you might think, we'll tell you that. You'll get a proposal written in plain language, one you can actually read and ask questions about — not one designed just to be signed.
Every installation — whether it's a family home or a large commercial roof — is wired to the same safety standard, without exception. A poorly installed system isn't just disappointing, it can genuinely be dangerous, so we don't cut corners here. Once the work is done, you're issued a Certificate of Compliance — the official sign-off confirming the electrical work is safe and legally up to standard. That's not paperwork for its own sake; it's proof the job was actually done properly, and most insurers will ask to see it.
We switch everything on, test it properly, and walk you through exactly how your system works — nothing left for you to figure out on your own. You'll also receive everything in writing: what's installed, its warranties and manufacturer documentation, and your Certificate of Compliance — with drawings and additional technical documentation included for commercial projects where applicable. If you choose to join Solar Care, your Solar Passport keeps your system information and ongoing records together in one place.
Most solar companies disappear the moment the invoice is paid. We don't. After installation, you have the option to continue with I Am Energy Solar Care, our ongoing care membership designed to help look after your system for the years ahead. It includes annual check-ups, service reminders, priority support when something's wrong, and a lifetime record of your system. See what Solar Care includes →
That's the whole process.
No surprises, no jargon, no disappearing after handover. If that sounds like the kind of company you want on your roof, the next step is simple.
