The chapter that starts after installation day.

Why a system still needs looking after.

A solar system doesn't stop needing attention once it's switched on. Equipment ages, warranties need proof of upkeep to stay valid, and the company that installed it isn't always around years later to answer a question. Solar Care exists so that record and that oversight don't depend on any one installer staying in business.

iAM Solar Passport™

Everything about your system, in one place.

Your Solar Passport is the record of your system — equipment details (inverters, batteries, panels and anything else connected), your Certificate of Compliance and warranties, photos from the installation, your full service history, and any faults that have been logged and resolved. It's the thing you'd otherwise be digging through old emails and invoices to reconstruct.

iAM Solar Health Score™

A plain-English answer to "how's my system doing?"

What membership actually covers.

Membership includes what's covered below — and, just as importantly, doesn't quietly include everything else. Work outside membership is always quoted separately, not billed as a surprise.

Yes, even if we didn't install it.

Joining works the same way regardless of who installed your system, and pricing follows the same rule: R199/month or R2,388/year for residential systems up to 24 panels, with an individual quote for larger residential or commercial systems. Because we didn't install it ourselves, we'll need to verify it in person first — an initial on-site inspection so we can confirm what's installed, its current condition and the right Solar Care option for your system. We'll confirm whether that visit carries a cost before you join.

That doesn't mean we take responsibility for how the system was originally installed, or for any faults that already existed beforehand. If the health check turns up something that needs attention — a compliance issue, a failing part — we'll report it and quote for the work separately; repairs and corrective work aren't included in the monthly membership fee. Where something affects safety, compliance or how the system performs, we'll recommend what's needed, but the decision and the cost always sit outside the membership itself.

The straightforward part.

VAT included. For residential systems up to 24 panels. Larger residential and commercial systems are quoted individually.

Same Solar Care membership, same benefits, either way you pay.

Monthly. Bills automatically via Payfast — the same amount every month, for as long as you're a member — with no lock-in. Cancel anytime from your account; cancelling stops all future charges immediately. The current month is already paid for and isn't refunded, but you keep access until it ends, and your Solar Passport is then kept for six months in case you come back, before being permanently deleted.

Annual. Paid upfront for a fixed 12-month coverage period and does not renew automatically. No further payment is taken unless you choose to renew. If you do not renew, your active Solar Care coverage ends at the end of the paid 12-month period, while your Solar Passport and service history remain accessible.

Your first Annual Solar Health Check is scheduled separately either way, and doesn't need to happen first. Read the full Terms of Service →